Frequently Asked Questions
VOCIC, the leading brand under Mateside Global US Inc in the USA, has established itself as a prominent figure in the rehabilitation aids, medical devices, and smart home sectors. We operate multiple production facilities globally, spanning locations such as China, the USA, and other regions. All our products are manufactured in adherence to stringent medical equipment standards, ensuring their safety and reliability for various applications.
VOCIC offers a comprehensive range of products including mobility aids, bathroom safety products, personal care items, and long-term bed supplies. With a focus on every aspect of home rehabilitation, VOCIC aims to enhance the quality of life for seniors, promoting independence, mobility, and dignity.
Certainly! You’re welcome to contact us to receive the most recent product catalogue. In addition to the items listed on vocic.us, we also have additional offerings available. Feel free to share your specific needs via email, and we’ll promptly explore options and respond.
While not all of our products are FDA certified, but most of them are qualified. Feel free to contact us for verification. It’s worth noting that all VOCIC products adhere to rigorous US product standards, ensuring they are robust, secure, dependable, and long-lasting for seniors and patients application.
VOCIC does not have a MOQ demands.
Absolutely! Just send us a message to request the most up-to-date product catalogue and pricing details!
All VOCIC products are dispatched from warehouses located in the USA. We prioritize sending items from the nearest warehouse to ensure swift and economical delivery.
VOCIC dedicated support team will take care of all after-sale support inquiries. They can reach out to our customer service team by email, or online chat. Our customer service will be there within 12 hours .
All our products come with a limited warranty that covers any defects in materials or workmanship for a specified period of time. The warranty period varies depending on the product model and the parts involved. You can find more information about our warranty policy from this page.